Bisnode is a leading European Data & Analytics company, with operations in 18 countries and 2,100 employees. Bisnode helps companies find and manage their customers throughout the customer lifecycle. More than 150,000 customers benefit from our Smart Data as a service. We help them manage their data, manage risks in their customer portfolios, and strengthen their overall decision ability – ultimately increasing their sales and revenues.

Project Manager for Usage Transactions and Billing

Are you passionate about making a real difference, improving collaboration and transparency AND increasing our sales and customer satisfaction? Do you want to help us create world-leading process and support systems? At the same time helping us to reduce cost, friction and administration? Then you could be the right person to join us as a project manager in an international and dynamic company!

One of Bisnode’s Key Initiatives is to create operational excellence and customer value through improved customer experience. We are currently looking for a curious and tenacious Project Manager for Usage Transactions and Billing, who will help us to scope out and deliver improvements to our processes and outputs.

The purpose of this specific role is to create and implement a group wide Usage Transaction System and make sure that the bills are sent accurately to our customers. This role will provide a great opportunity to build your profile across Bisnode. Given the exposure this role will have across all our markets, products and functions, it will help you develop a deep and broad understanding of our business and challenge your structured thinking and change management skills.

Key areas of responsibility include.

  • Analyze and document end to end processes
  • Identify ways to optimize our processes and common operating systems
  • Support other Key Initiatives in the Go To Market process as new products are launched
  • Find smart ways to improve the customer experience and Bisnode’s net promoter score
  • Provide support and guidance to Bisnode Technology and other relevant specialist areas

Experience and qualifications.

  • Experience in leading, planning and implementing projects
  • +5 years in a business oriented role
  • Consulting experience will be advantageous, especially working in areas such as process mapping and/or financial modelling
  • Ideally a degree in Management, IT, Information Systems, Engineering, Statistics or another relevant discipline
  • Experience in change management

Personality.

  • Focused on collaboration while also being capable of working independently
  • Open minded & curious
  • Able to think ‘outside the square’
  • Analytical, but also capable of stepping back to appreciate the big picture
  • Positive, resilient and solution focused

For questions or information regarding to this recruitment please contact Josefin Ekholmer at josefin.ekholmer@headagent.se +46 735 14 07 27 or Annika Wahlstedt at Annika.wahlstedt@headagent.se +46 70 790 87 41

Annika Wahlstedt
Executive Search Consultant

+46707908741
annika.wahlstedt@headagent.se
Josefin Ekholmer
Search Associate

+46 735 14 07 27
josefin.ekholmer@headagent.se

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