Natural Cycles is a revolutionary approach to birth control and family planning, empowering women to take informed decisions. Developed initially by two former physicists, our algorithm and app is clinically tested, used to date by more than 800 000 women and we are backed by several international VC firms. Natural Cycles is located in the center of Stockholm, have a great familiar atmosphere and we are a truly diverse workplace with more than 30 nationalities and 60/40 in gender diversity.
Natural Cycles is one of Stockholm’s hottest startups and the world’s leading startup in the area of contraception and reproductive health. Besides providing women with a life-changing tool to monitor their fertility, the application is also a unique research platform yielding exciting new clinical data on a regular basis.
We are looking for a highly experienced and driven Head of Cycler Care to join Natural Cycles to help us develop and scale our service to our cyclers all over the world.
We are embarking on a rapid international expansion and need to make sure we optimise our processes as well as lay the ground for expansion for coming years.
This role will have a leadership focus making sure our cycler service, and its quality, maintains an excellent level of delivery. Another important task will be to translate overall company goals and KPI’s to actionable goals for our cycler service and quality teams.
You will also own the budgeting and strategic planning of the teams as well as making sure our tools and infrastructure maintains stable and efficient while we grow.
As Natural Cycles is the world’s first certified app for intended use as contraception we also need to make sure our cycler service complies with all regulatory standards for medical devices. Consequently the role will be instrumental in making sure we comply with all relevant regulations, from international privacy policies to country specific regulatory demands.