Telenor Group connects its 170 million customers to what matters most. Connecting the world has been Telenor’s domain for more than 160 years and we currently operate across Scandinavia and Asia. We are committed to responsible business conduct and driven by the ambition of empowering societies. Telenor’s values ”Be Inspiring, Keep Promises, Be Respectful, Make it Easy” is the very foundation in what we do. We are looking for you who wants to be an inspiration to others, an individual that finds it important to deliver the best possible solution to the customer, shows great respect to his or her colleagues as well as finding new ways to simplify our customer’s business.
All are innovators. But in different ways. Now we have vacancies for those who think in a different way and want to work with marketing, customer experience and business development of digital services and products. And in a world where you increasingly connect your gadgets, your watch checks your heartbeat and you control your e-shop from the mobile.
We are looking for a bright and driven person to join our User Experience Chapter in Stockholm. Telenor is rapidly heading towards the digital future and we are looking for people with a natural proactive drive who wish to make a difference.
In order to be truly agile in our way of work, we have organized all our marketing and digital interactions into three Tribes: Sales & Marketing, CLM & Engagement and Service & Support. The Tribes consist of cross functional, self-governing Squads delivering value in different parts of the customer lifecycle.
Your primary focus is to develop Telenor’s digital channel and services by developing fantastic services that provide the best possible customer experience and at the same time drives Telenor’s business forward.
You participate in the UX work throughout the entire chain from idea to concept, prototyping, development, follow-up and continuous improvement. You work closely with colleagues in sales, service, content, web analytics and development as well as colleagues from IT, market, product, process and customer insight.
Do you have questions? If you want to know more about the service, please contact Jonas Heilborn, email@example.com or +46735290678