Marsh AB

Claims Solution Leader

Marsh is the world’s leading insurance broker and risk advisor. In more than 130 countries, our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. In today’s increasingly uncertain global business environment, Marsh helps clients to thrive and survive. Since 1871 clients have relied on Marsh for trusted advice, to represent their interests in the marketplace, make sense of an increasingly complex world, and help turn risks into new opportunities for growth. Our more than 40,000 colleagues work on behalf of our clients, who are enterprises of all sizes in every industry, and include individuals, multinational organizations, and government entities worldwide.


The role as Claims Solution Leader comprise the Claims Preparation & Claims Advocacy teams and services in Sweden, where this role also will be responsible to build a local Claims Solution team. The role is Stockholm based but involves travel and you will be working closely with the local Advisory, Placement, and Sales teams and other stakeholders including members of the Sweden Executive.

The role is key to ensuring the effective development, implementation, and delivery of the Claims Solutions service to clients, including strategic initiatives such as core service definition, new product development and the appropriate monetization of our value-added services. Importantly, this role covers both our bundled and unbundled services to clients.

The role demands leadership in the areas of business development, client delivery, people management & communication to all of the Claims Solutions team. You will also be responsible for the revenue and broader P&L targets for Claims Solutions Sweden.


  • Minimum 3 years of relevant experience from the industry
  • Experience of technical claim handling, preferably from liability and/or financial lines.
  • Track record of resolving major and complex claim disputes
  • Detailed understanding of claims process and markets
  • Educated to a degree standard and professionally qualified
  • Understanding and knowledge of P&L management and budgetary control
  • Existing relationship with major market Insurers, Adjusters etc and knowledge of their products
  • Excellent communication and presentation skills, both written and verbal
  • Organisational skill and the ability to project manage teams and claims
  • Understanding of client service requirements and the ability to deliver value
  • Ability to work collegiately and develop strong stakeholder relationships
  • Ability to create and implement business development strategies


  • Ability to build strong professional relationships
  • Ability to build a team and lead and mentor others
  • Works well under pressure and accountable for deliverables
  • You have a team player mentality with the ability to successfully work in a cross functional organization.
  • You are a strong communicator and feel comfortable working in a stakeholder heavy environment.
  • You have high ambitions in the role and expect to have a big impact.