Wanda

Operations Director

Wanda is a Norwegian technology & logistics start-up delivering space as a service in an ultra convenient and affordable way making extra space available to everyone, anytime. Wanda is passionate about creating a service that gives people more room for the things in life that they really care about - family, a nice place to work, their favourite sporting gear or those memories which are so important to people. A sustainable business model is at the core of what we do. Real estate & construction stand for 40% of energy related CO2 emissions. Increasing the utilization of existing buildings is one of the most effective ways to reduce future C02 emissions. Wanda uses technology and logistics to transform unused space into efficient & sustainable storage facilities.

Role overview

As director of operations Sweden you will manage Wanda operations in Sweden from A to Z, including our fleet of electric trucks, Wanda drivers, warehouse operations and logistics partnerships. You will be responsible for establishing your team in Stockholm, as well as scaling the operations to new cities in Sweden. You love operations like we do. You are a self-motivated professional who is not afraid to get your hands dirty – but who is an effective collaborator and who prefers to create results in a strong team. You are probably used to splitting your time between crunching numbers in the office as well as spending time out and about with your operations team.

The role reports to Country Manager Sweden and will work closely with the group COO & operations team based in Oslo.

Responsibilities

  • Manage and develop Wanda’s operations in Stockholm and operationally lead later expansion in Sweden. This includes management of daily tasks such as route planning, driver management, pickup and delivery execution and warehouse processes management and optimization
  • Manage Wanda’s daily 3PL operations and correspondence in Stockholm and later across Sweden
  • Contribute to development and implementation of Wanda’s operational processes and routines in close cooperation with Wanda COO and central operations organisation
  • Collaborate with other functions to drive improvement and development of Wanda product and internal tools
  • Main KPIs for the role are, among others: Customer satisfaction/net promoter score, driver/operator satisfaction, sick leave and injuries, warehouse utilization, operations efficiency and transportation utilization
  • Contribute and support a continuous improvement culture throughout the operations and company as a whole
  • Establish and manage a growing team of colleagues

Experience

  • We believe you have a minimum of 5 years of relevant experience, and at least 2-3 years of leadership experience from fast growing teams
  • You have hands-on experience from building logistics models/processes (inc. e.g., pickups, linehaul, delivery routes etc) and executing on these
  • You have a passion for and ability to handle new challenges and you want to be in the center of the operation/business

Key qualities to succeed in this role

  • We believe you are an analytical minded person with a data driven approach to everything you do. You are structured and love to dig into details.
  • You are systematic and logical thinker – both understanding the big picture and that details matter in operations
  • Your are passionate about being part of a growth journey
  • You thrive in developing the capabilities of your team
  • You are an effective communicator with proven collaboration skills
  • You always strive for operational improvements

What we offer

  • An opportunity to join a fast scaling company at an early stage
  • Real impact in developing and implementing innovative logistics solutions
  • ESOP and other benefits (Employer Stock Option Plan)
  • A well funded company