Ahlsell

Your Mission

As AI Lead at Ahlsell, you hold one of the most influential and energizing roles in our digital transformation journey. This is not just a role about technology – it’s about people, culture, and change. You are our chief inspirer, trusted advisor, and strategic navigator when it comes to AI. This is a central, group-wide role within the Customer Experience unit – a home for independent thinkers who share a deep commitment to curiosity, openness, and cross-organisational collaboration. You will be empowered to lead, influence, and create real impact.

You will own, evolve, and execute Ahlsell’s AI strategy, driving automation and technical innovation across digital products and core operations. While you may not be a developer yourself, you are fluent in tech enough to challenge, question, and translate business needs into AI solutions – always in close dialogue with our development teams.

You are a bridge-builder between technical teams and business functions, creating understanding and enthusiasm around AI, demystifying its power, and embedding it into daily ways of working. You will co-lead our AI Champions program, equipping a growing network of ambassadors to carry your message further into the organisation.

Primary Responsibilities

Strategy and Leadership

• Own and continuously evolve Ahlsell’s AI strategy and roadmap.
• Be the go-to person for AI at Ahlsell – across business areas, teams, and leadership.
• Stay on the cutting edge of AI trends (LLMs, generative AI, automation), assessing their relevance and feasibility.

Collaboration and Enablement

• Translate business problems into actionable, scalable AI-driven initiatives.
• Work closely with product owners, developers, analysts, and UX teams to embed AI where it adds the most value.
• Guide internal teams and AI Champions in leveraging AI tools responsibly and effectively.

Change and Influence

• Inspire and activate the organisation to adopt AI tools and mindset – from the boardroom to the warehouse floor.
• Train, support, and coach AI Champions across the company.
• Lead with empathy – AI is both exciting and scary for many. You’ll help colleagues feel confident and capable in using it.

Governance and Technical Oversight

• Define principles for ethical, transparent, and effective AI use.
• Ensure model monitoring, retraining, and compliance practices are in place.
• Collaborate on tooling and infrastructure decisions to optimize performance and scale.

Qualifications

Essential:

• Proven track record of driving AI/ML projects from vision to execution.
• Deep understanding of modern AI technologies, especially LLMs and generative AI.
• Ability to bridge business needs and tech possibilities.
• Excellent communication, stakeholder management, and presentation skills.

Nice to have:

• Experience with cloud platforms, MLOps, and Python.
• Experience in training, change management, or internal enablement.
• Academic degree in a relevant field (e.g., data science, engineering, computer science) is a merit, but not a requirement.

Who You Are

You are an inspiring and communicative leader who thrives on engaging others and making the complex feel simple. With a natural curiosity and a fearless mindset, you are not afraid to test new ideas or ways of working. You move effortlessly between technical and non-technical audiences, translating AI’s potential into tangible value and excitement. As a strong self-leader, you are driven by initiative and thrive in environments where trust and autonomy are the norm. You are pedagogical by nature, a storyteller and educator who feels at home both on stage and in hands-on conversations with colleagues across the organisation.