Klarna AB

CRM Manager

Founded in Stockholm in 2005, Klarna is one of Europe’s fastest growing companies, and offers safe and easy-to-use payment solutions to e-stores. At the core of Klarna’s services is the concept of after delivery payment, which lets buyers receive ordered goods before any payment is due. At the same time, Klarna assumes the credit and fraud risk so that retailers can rest assured they will receive their money.

Are you our new CRM Manager?

At Klarna, we are simplifying buying to become the world’s favorite way to buy. Our users seem to like the way we do it and as a result we are growing rapidly across the globe. For over a decade Klarna has been all about a great customer experience and now we are taking it to the next level. We are therefore looking for a business driven CRM Manager with a fresh and modern thoughts on how Klarna can have the world’s greatest loyalty program. Does this sound like you? Apply now!

What will you be doing?

You will be a part of our global Brand & Consumer Marketing team to our Stockholm office.You will be responsible for driving the strategy and the implementation of targeting communication and loyalty. You must love to work with communication strategies, database marketing, consumer engagement and you have an analytic approach to communication to find the right communication, to the right consumer, at the right time.

You will work closely together with our CRM Segmentation Specialist and our regional marketers around the globe.

What have you done before joining us?

You probably have around five years of relevant experience in a CRM related position combined with a solid experience from working with CRM strategies. It’s great if you have worked with databases at some point in your career. You communicate with your contacts in English effortlessly. If you also speak another language that is also a big plus.

We offer you a a chance to be part of something truly amazing. We are aiming to change the way that the world buys online and you have the opportunity to help us shape this message. You will work with some of the best and brightest in the payments industry with a brand that is known but still evolving.

If this sound like you, please send us your CV and Cover letter. We can’t wait to meet you!



For more information about the position please contact:

Victoria Gillberg victoria.gillberg@headagent.se 070 300 61 50 or Sara Markstedt sara.markstedt@headagent.se 0707 508 70 56