Customer Executive

Tieto aims to become customers’ first choice for business renewal as the leading Nordic software and services company. In a rapidly changing world, every bit of information can be used to provide new value. Tieto aims to capture the significant opportunities of the data-driven world and turn them into lifelong value for people, business and society. Having a strong role in the ecosystems, we use our software and services capabilities to create tools and services that simplify everyday life of millions of people; to help our customers renew their businesses by capturing the opportunities of modernization, digitalization and innovation and to foster new opportunities based on openness, co-innovation and ecosystems.Building on a strong Nordic heritage, Tieto combines global capabilities with local presence. Headquartered in Helsinki, Finland, Tieto has over 13,000 experts in close to 20 countries. Turnover is approximately €1.5 billion. Tieto’s shares are listed on NASDAQ in Helsinki and Stockholm.

We are searching for an experienced Customer Executive to manage one of our major customer account within the Banking, Insurance & Pension sectors of Financial Services. In this role you will focus on evolving the business with the customer and managing our operations with them. You will be responsible for motivating and leading the sales account organization so that it can perform at its best. The role is critical for Tieto, as you will be the key player to enable long-term and successful partnerships between us and our key clients/target customers.

With us you will be responsible for: 

• Leading sales which includes setting of sales plans, objectives and strategies along with tracking of sales performance. 
• Actively drive, develop and direct the sales team to achieve objectives and goals, grow business, manage accounts, develop and prioritize opportunities. 
• Define and execute our FS growth strategy, create demand and solutions. 
• Identify business opportunities and provide value-capturing solutions 
• Responsibility for net sales, total contract value and customer satisfaction for both new and on-going business.

 You are the ideal candidate for this position if you have a business-oriented mind-set, a keen interest in sales and are inspired by opportunities in the financial industry. Delivering superior customer value is your top priority, and you have a professional and consultative approach to customers, sales, and partnership management.  

In addition you have:

  • Experience in the Financial Services (preferably both banking and insurance sector). Understanding our customers’ industry and core processes are of high value in this role.
  • Experience from growing application business.
  • You have convincing presentation and value proposition articulation skills.
  • You are able to inspire both your team and the customer to envision the future possibilities that our solutions can deliver.
  • Communication skills in English, both verbally and in writing.
  • University degree in computer science, information technology or economics 

An engaged and open-minded team player with excellent communication skills. This allows you to successfully create relationships with potential clients as well as network inside the organization in order to develop an understanding of the insurance sectors offerings. 
You are proactive and service-minded. In addition, you are self-motivated and have the confidence to take on full client responsibility.