At Fortum we drive change where it matters. We are a leading clean-energy company providing our customers with electricity, heating, and cooling as well as smart solutions to improve resource efficiency. With around 8,300 professionals across the Nordics, Russia, the Baltics, Poland and India, we strive to make an impact through a culture of open leadership, curiosity, and continuous improvement. We are a company for the Doers – those who want to make a difference. Come lead the change with us! www.fortum.com
Fortum Consumer Solutions is the leading consumer business in the Nordics. We are offering our ca 2.4 million customers energy related services across several well-known brands, such as Fortum, Hafslund Strøm, NorgesEnergi, Göta Energi, Kotimaan Energia, Fortum Charge & Drive and Plugsurfing. Through strong cross-functional collaboration, sustainability focus and agile and lean working methods, we strive to make our customers’ increasingly digital lives easier with our services.
As a business analyst you will support management and business units to make informed, data driven decisions, thus helping the business area attract and serve its customers in a smarter way. You will be responsible for creating insights and business value from data through close collaboration with other business areas in Fortum, as well as working closely together with the data management team to ensure data quality and availability. Furthermore, build insight on the customer base to identify the next best action and continuously improve operation and processes by following up findings and explore data.
We are working in cross functional teams with the development of Fortum’s services to customers through agile business exploration based on Lean Startup methodology and Design Thinking. You will be active in this work and communicate analysis in a precise and easy-to-understand manner for management and other decision makers. In addition, you are expected to be a contributor to other relevant projects internally.
- Academic degree in Business, Industrial Engineering or other relevant advanced degree
- +2 years of experience from the consulting industry or similar roles, with commercial analysis, segmentation and / or modeling
- Experience with programming languages R, Python or SQL and visualization tools like Power BI or QlikSense is an advantage, but not a requirement
- Good written and verbal ability in English and Swedish
- Proven track record from developing and managing relationships and networks in large organizations.
To succeed in this position, you need strong analytical skills and be a problem solver using data to create insight for decision making. It is important that you are self-driven with the ability to prioritize, while being conscientious in the work you undertake. You are an initiator who takes the lead in processes, you build good relationships, and you communicate well with your colleagues and stakeholders. As a person you are also curious and have an innovative mindset, with a desire and ability to dig into complex issues and use hypothesis testing in the process.
The position will be based in Gothenburg but expect to travel and cooperate with counterparts in our other business units in the Nordics.