E-commerce Analyst

We make the world more mobile. Our motivation is to create products with outstanding design for use in recreational vehicles, pleasure and workboats, trucks, premium cars as well as for home and professional use. With a strong brand portfolio, Dometic operates in the Americas, EMEA and Asia Pacific – a unique global market reach with presence in over 100 countries.

The position as E-commerce Analyst is a critical role for the E-commerce team. You will drive strong profitable growth through data-driven decisions and continuous optimization of our global B2B and B2C E-commerce sites. You do that by compiling and analyzing customers, conversion and purchasing data, generating reports and insights and providing recommendations. Your findings will then inform the business direction for a top-class consumer experience. You work in close cooperation with our Head of E-commerce, E-commerce Managers and E-commerce Optimization Manager/Product Owner as well as cross-functional within the organization.

You will also work with digital pricing where you will play an important role as a member of our global pricing team. The responsibility includes setting the digital pricing strategy together with Head of E-commerce and Sectors. Daily operations securing that we are following the digital pricing strategy globally. 

The role is also responsible for securing continuous high quality of our E-commerce data (sales and product data) and will work close together with our PIM team as well as Product Managers and Marketing department. 

Main responsibilities.

  • Responsible for business analysis E-commerce.
  • Perform analysis on website visitor behaviors and make recommendations to drive conversion rate optimization (CRO).
  • Analyze digital customer sales performance and benchmarking.
  • Monitor and evaluate revenue and profitability, provide integrated analysis and insights at customer and channel levels.
  • Provide guidance on digital campaigns to support profitable sales growth.
  • Building KPI – BI Dashboards.
  • Securing continuous high quality of our E-commerce data as a data quality specialist.
  • E-commerce pricing specialist – Extract, prepare, and analyze data and information from multiple internal and external sources to develop and execute pricing strategies.
  • Support digital pricing analysis and updates.
  • Provide guidance and lead the implementation of technological solutions for automating processes, for example regarding digital dynamic pricing tool.

Qualifications and Experience.

  • We believe that the ideal candidate has the following qualifications and experiences:
  • 5+ years of relevant experience in analytical roles, working with business, marketing, pricing and revenue management analytics within e-commerce.
  • Strong understanding of and experience in Google Analytics.
  • Strong knowledge of conversion management, customer journey optimization, traffic analysis and reporting tools.
  • Excellent analytical capabilities including Excel and relational database skills, with ability to analyze large data sets, synthesize information, see the big picture, and provide recommendations.
  • Well-proven business judgment and decision-making skills: ability to identify, prioritize, and articulate the highest impact initiative.
  • Experience working with digital dynamic pricing tool is a plus.
  • Experience working with InRiver and D365 is a plus.
  • A background in controlling is merited.
  • Master’s degree in Business administration, Engineering, or equivalent combination of education and experience.
  • Have a true passion for E-commerce!

Success Factors.

To be successful in this role, you understand the importance of our core values – We are passionate, We act responsibly, We are building together and We embrace change; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things.

  • In addition to embracing our core values, we believe that you possess the following skills, competencies & characteristics:
  • You are a team player who know the importance of cooperation in order to achieve top results.
  • You have the ability to get things done.
  • You naturally connect and build strong relationships with others, demonstrating strong emotional intelligence and an ability to communicate clearly and persuasively.