Brite Payment Group

Commercial Manager (Nordics)

Brite Payment Group is a fast growing second-generation challenger in the European payment space. Allowing consumers to make payments using their bank account, Brite employs state-of-the-art open banking technology to process instant payments across Europe across a wide range of verticals. With connections to many of the continent’s largest banks, consumers and merchants receive their funds instantly, making online payments safer and more convenient than ever. Headquartered in Stockholm, Sweden, Brite is built by a team hailing from the first generation FinTech players in Europe. Before founding Brite, our people have previously been part of building FinTech success stories such as Klarna, Trustly, Tink, Qliro and iZettle, to name a few. Following the rollout of open banking across the world, together we are now working to bring you the next generation of instant bank payment solutions across several markets in Europe. So, whether you are a bank, insurance company, online retailer, video game company, or something else, we are bold enough to say that your future is Brite. Read more at www.britepaymentgroup.com.

As a Commercial Manager at Brite, the majority of your time will be spent engaging with prospective merchants to understand their business needs and identifying new opportunities for cooperation. You will be targeting merchants across a wide range of verticals, explaining the benefits of using Brite’s payment solutions in different industries and use cases. Once signed, you will also spend some of your time building relationships with existing merchants to expand and upsell the Brite portfolio. You are proactive in making suggestions to merchants to improve the overall experience for Brite customer interactions.

Responsibilities and tasks:

  • Build a strong pipeline by proactively identifying new partnerships & business opportunities through your network, as well as other resources
  • Have a thorough understanding of Brite products and services to promote Brite in the right way with each interaction
  • Pitch Brite product portfolio & negotiate agreements
  • Update our CRM tool with hot leads and use CRM as the central repository for all customer information & reporting
  • Regularly report & forecast on opportunities
  • Respond to incoming leads via our web or email interface, and direct introductions
  • Actively contribute to building a forward-looking growth plan
  • Develop merchant business- and marketing plans to drive mutual growth and optimize consumer experience
  • Deliver exceptional service to your merchants, representing the challenger spirit of Brite through a high integrity, high availability approach towards all partners and customers alike
  • You are a critical thinker and seek out opportunities even in challenging situations
  • Work closely with our Product and Operations team to maximize merchant and consumer satisfaction.

Required Skills:

  • Minimum of 3 years Sales and/or Account Management experience
  • Preferred experience in working in e-commerce, digital services or payments.
  • Proficient in the use of office work tools; email, documents and basic numeric data
  • Familiar with using a CRM system for customer & opportunity management
  • Proficiency in English
  • Great presentation and communication skills

Who you are:

  • You excel in seeking out and creating new business opportunities
  • You enjoy customer interactions & have a long-term strategic partnership mindset
  • You have high intrinsic motivation, an entrepreneurial “can-do” mindset and want to make a dent in the payment landscape
  • You are eager to learn new things and have a positive attitude
  • You enjoy driving partners, merchants or operators’ needs by truly understanding their business objectives and challenges
  • You are comfortable sorting out ambiguity and can bring clarity of purpose to the teams surrounding you
  • You know where to start and how to motivate deliveries from other teams
  • You are confident in asking questions and making recommendations
  • You are a natural communicator and find it easy to relay customer feedback to the right internal stakeholders, to ensure that we are always agile and on the pulse of our customers.
  • You enjoy working in an intense, fast-paced international environment and have the ability to communicate and present complex issues and matters to all levels of an organisation, not shying away from laying the rails while rolling on them.