Are you a highly-organized, customer-driven individual who can uncover the stories behind the data and deliver excellence through running projects to implement global language training programs for companies? Can you help our clients unlock the benefits of having English language fluency as a strategic asset for their global success?
As a successful Customer Success Manager, you will be a project manager, analyst, internal communication specialist for both our most valuable clients and a very successful sales team. You will be responsible for the delivery and success of our projects with our clients. You will also play a vital role in our wider organization in operation matters.
You will be measured against clear KPIs, such as result of training programs, client satisfaction and renewal rates.