Global E-commerce Analyst

We make the world more mobile. Our motivation is to create products with outstanding design for use in recreational vehicles, pleasure and workboats, trucks, premium cars as well as for home and professional use. With a strong brand portfolio, Dometic operates in the Americas, EMEA and Asia Pacific – a unique global market reach with presence in over 100 countries.

We are looking for an accomplished Global E-commerce Analyst to join Dometic Group’s global E-commerce team and to be a part of their exciting growth journey. E-commerce plays a crucial role for the overall strategy execution and is a highly prioritized area within this globally recognized outdoor company. Dometic is building a strong global team of specialists with previous experience of building successful E-commerce companies. The team is working cross functional within the organization and will act as a Center of Excellence for E-commerce.

E-commerce at Dometic is currently divided into three areas; B2B E-commerce, B2C E-commerce, and Marketplaces & E-tailers.

This is a critical role for the E-commerce team. You will drive strong profitable growth through data-driven decisions and continuous optimization of the global B2B and B2C E-commerce sites. You will do that by compiling and analyzing customers, conversion and purchasing data, generating reports, insights and providing recommendations. Your findings will then inform the business direction for a top-class consumer experience.

This role reports to E-commerce Operations Manager. You will work in close cooperation with our global Traffic Acquisition Specialist, global E-commerce Product Owners, E-commerce Managers in all segments, as well as cross-functional within the organization.

The role is also responsible for securing continuous high quality of our E-commerce data (sales and product data) and will work close together with our PIM team as well as Marketing department.

Main Responsibilities

  • Responsible for business analysis E-commerce.
  • Perform analysis on website visitor behaviors and make recommendations to drive conversion rate optimization (CRO).
  • Analyze digital customer sales performance and benchmarking.
  • Monitor and evaluate revenue and profitability, provide integrated analysis and insights at customer and channel levels.
  • Provide guidance on digital campaigns to support profitable sales growth.
  • Building KPIs – BI Dashboards.
  • Securing continuous high quality of our E-commerce data as a data quality specialist.

Who are we looking for

We believe that the ideal candidate has the following qualifications and experiences:

  • Master’s degree in Business administration, Engineering, or equivalent combination of education and experience.
  • 5+ years of relevant experience in analytical roles, working with business, marketing, and revenue management analytics (E-commerce, Retail, Management Consulting or other industry working with consumer goods).
  • Strong experience in Power BI or equivalent tools for visualization and data handling.
  • Strong experience in Google Analytics.
  • Strong knowledge of conversion management, customer journey optimization, traffic analysis and reporting tools.
  • Excellent analytical capabilities including Excel and relational database skills, with ability to analyze large data sets, synthesize information, see the big picture, and provide recommendations.
  • Well-proven business judgment and decision-making skills: ability to identify, prioritize, and articulate the highest impact initiative.
  • Driven with strong problem-solving skills.
  • Strong interest in business intelligence, due to complex reporting.
  • Experience working in Google Tag Manager is a plus.
  • Experience working with D365 is a plus.
  • Have a true passion for E-commerce!

Success Factors

To be successful in this role, you understand the importance of Dometic’s core values – We are passionate, We act responsibly, We are building together and We embrace change; these values reflect the heart and soul of Dometic and they define what it takes to work there and how they do things.

In addition to embracing the core values, we believe that you possess the following skills, competencies & characteristics:

  • You are a team player who know the importance of cooperation in order to achieve top results.
  • You have the ability to get things done.
  • You naturally connect and build strong relationships with others, demonstrating strong emotional intelligence and an ability to communicate clearly and persuasively.