Ecommerce operations manager

VetApotek is a fast-growing online pharmacy for pets. We are a part of Evidensia Djursjukvård, Sweden’s leading veterinarian chain with over 70 hospitals and clinics. VetApotek supplies both pet prescriptions, pet food and accessories to customers and clinics all over Sweden. VetApotek launched in 2018 and since then has grown rapidly both within B2C and B2B.  VetApotek’s HQ and central warehouse are located in Malmö.


VetApotek is growing and are looking for a new E-Commerce Operations Manager to head up our e-commerce operations and warehouse in the Malmö area. If you love e-commerce, animals and are a “hands on” leader looking for a new challenge within a fast-developing market, this is the job for you.

Key role and responsibilities

As our E-commerce Operations Manager you are heading up our e-commerce team and operations located in our central warehouse. This includes the following areas of responsibility:

  • Managing daily operations of
  • Responsible for a team consisting of marketing, product management, order management, customer service and warehouse staff.
  • Responsibility for warehouse operations, optimization, KPIs, and delivering results
  • Responsibility for marketing plans and execution, working collaboratively with the marketing manager and partners.
  • Responsible for online assortment, pricing and optimization of stock management together with internal team and suppliers.
  • Prioritize and manage the website project roadmap together with internal team and stakeholders.
  • Scoping of projects within assortment, logistics, supply chain and ensure sound integration of data across systems.

As E-commerce Operations Manager you will report to the Managing Director, and will work in close collaboration with the global e-commerce organization.


  • Minimum 4 years of work experience within e-commerce, including logistics, warehouse management, website management and marketing.
  • Bachelor’s degree in a relevant academic field
  • Proven ability to run and develop efficient e-commerce teams
  • Strong prioritization skills; able to shift focus to urgent issues while not falling behind on other duties
  • Comprehensive understanding of e-commerce and supply chain management
  • You are an entrepreneurial and business oriented person, with that thrive to reach goals and expectations.

To succeed in this role you need to be a person with excellent interpersonal skills, positive energy and a natural will to support teams and develop a top class customer experience.

Additional preferences

  • Experience within the pharmacy industry
  • Experience within B2B
  • Experience within the pet retail industry