Verisure Sverige AB / Securitas Direct Sverige AB

Head of Communications & ESG

The Verisure smart alarm is the most frequently installed alarm in Sweden. Verisure’s 500 000 Swedish customers are amongst the most satisfied in the business, thanks to a strong focus on quality and service. Thanks to a future proofed platform and value adding services, Verisure can provide their customers with a unique offering within home security and the smart home. With nearly 3 million customers and 16 000 employees worldwide, Verisure is the number one home alarm provider in Europe and are expanding in key markets in Latin America. Read more at http://www.verisure.com.

Verisure is seeking a talented, innovative, passionate Head of Communications & ESG. This can be based in any of our Nordic markets (Stockholm, Copenhagen, Helsinki or Oslo) and reports to HR and Communications Director for the Nordics. You will work closely with the rest of Verisure’s growing global and local communications team members and have high visibility with our cluster and country Management Teams.

The role will be expected to impact quickly and develop as the business grows, it will lead the development, creation, execution and follow up Nordic internal and external communication strategies, content and activities for Verisure. This leadership role will be instrumental in building the Verisure brand further across the Nordics through connecting our people more deeply to our purpose and unleashing their pride in Verisure. We expect this role to collaborate on building further on our ESG, Diversity and Inclusion initiatives. The company’s success depends on its people and it invests in them every day. Working with Verisure is being part of an industry leading world-class company that has a strong entrepreneurial spirit. 

Strategic context and Value proposition

This role provides an opportunity for a strong marketing/communications professional with project management strengths and an entrepreneurial mindset to join a successful and growing company. Over the past years, Verisure has experienced an exceptional and resilient financial performance with a very long track record of double-digit growth – thanks to continuous drive for Innovation, our very sophisticated Go To Market and replicable business model for expansion into new countries. Our strong and visionary Management Team is now supporting the business’ next phase of growth with a robust plan for value creation.

The Head of Communications & ESG will lead internal and external communications and partner closely with the professionals across our Nordic footprint to ensure a cohesive strategic approach and flawless execution of internal communications. They will play an important role in Employee Engagement, Employer Branding, Diversity and Inclusion and ESG practices.  We have great stories to tell, but we need a talented leader to help us bring to life for our organization. 

The role is located in Stockholm, Copenhagen, Helsinki or Oslo and is direct reporting into the Nordic Cluster HR & Communications Director.

Responsibilities will include

  • Develop new internal branding initiatives to tell the stories that are meaningful, create pride in our people and connect them more deeply to our purpose.
  • Development and execution of communication activities including high-quality written, video, and audio content (ie: plans, presentations, messaging, talking points, Q&As, web content, Town Halls, videos etc)
  • Write, review, revise, and edit content for a variety of audiences (including supporting external comms as needed across the Nordic Markets
  • Develop and manage internal communications plans and campaigns in support of key internal projects and change management efforts
  • Represent communication on specific project teams and lead in your area of expertise (e.g. Sustainability, Social Media, Diversity & Inclusion)
  • Provide ongoing and meaningful measurement reports to determine communication effectiveness
  • Create and execute key organizational changes and announcements alongside our leadership teams
  • Provide strategic counsel and expertise to leaders and their teams on communications needs. 

Previous experiences & qualifications

We see this role as critical for the achievement of Verisure’s Nordic cluster growth and transformation goals.

As result we are looking for a high potential / top performer individual who will combine a solid communications track record with strong project management skills and a proactive business mindset focused on driving value to the business and its people. The ideal candidate will be a strategic solution provider as well as operational enabler.

  • Approximately 7 years into their career, with experience at senior level in brand building/internal/ external corporate communication roles gained in a global, fast paced, and commercially focused organizations
  • English speaker with international experience and fluency in at least 1 Nordic language
  • Successful education track record with University degree Qualification(s) in business and/or communications-related subject(s)
  • Experience in managing dedicated projects with minimum guidance and in an autonomous manner
  • Proven business and commercial acumen, optimizing branding and communications impact on the business and its people
  • Strong awareness and understanding of the different social media platforms
  • Strong command of Power point
  • Experience in working on Sustainability programs is a plus.

Competencies

  • Strategic and global thinking approach, coupled with effective management skills, including planning and decision making – proven track record of getting things done and leading projects to measurable impact
  • High EQ and level of judgment – strong, confident yet humble leader that exerts influence through value add leadership. Ability to interact at all levels, and manage interactions with the senior leadership
  • Ability and willingness to take a ”hands on” approach, while maintaining an ability for a high level or strategic view of programme activities
  • Commitment to quality and attention to detail
  • Responsiveness, multi-tasking and balancing customer demands while managing multiple deliverables/deadlines
  • Ability to calmly respond to unexpected issues/priorities
  • Excellent presentation and speaking skills
  • A match to our culture – high energy and flex, fantastic at communication and huge amounts of drive. Collaborative working is key! 

Strong fit with our Company DNA

Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly.

Committed to Making a Difference: When we say we will do something; we deliver with excellence. We are accountable, focused and operate with discipline.

Always Innovating: We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better. We are risk takers and we learn continuously.

Winning as a Team: Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win.

With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always. 

More about Verisure

  •  We Are People Who Protect People. The leading provider of professionally monitored alarms for residential households and small businesses in Europe.
  • Peace of mind for families and small businesses.We believe it is a human right to feel safe and secure. We now protect more than 3.4 million families and small businesses.
  • Leading across a broad footprint. We operate in 16 countries across Europe and Latin America. We work hard to ensure that our customers are happy, which contributes to an industry leading level of attrition and a long customer lifetime.
  • A technology-enabled human services company. We are a human services company and more than 80% of our colleagues interact with customers every day. This connection provides the insight that inspires our innovation. 
  • 30 years of experience – and many more to come. We have been protecting what matters most since 1988. Over that time, we have expanded beyond our roots in the Nordics and Spain and we now serve most of Europe and have also established a strong presence in Latin America.
  • Always Innovating: We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better. We are risk takers and we learn continuously.
  • Winning as a Team: Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win.
  • With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always.